Customer Survey

If you have submitted a customer service request to the City of Grovetown, please take a few moments to let us know how we may better serve you in the future by completing and submitting the on-line survey shown below. Thank you!

Online Customer Service Survey
How long did you have to wait before a Customer Service Representative attended to you via:
 
10 Seconds
30 Seconds
1 Minute
Longer
Phone
In Person
Other
How long did it take to get a reply?
 
Less than 1 Hr
Same Day
Within 3 Days
Longer
Phone
In Person
Other
Was the Customer Service Representative Professional?    Yes           No
Were your questions answered?      Yes           No
When the Customer Service Representative did not know the answer, he/she researched it and got back to me right away.      Yes           No
 How would you rate your experience overall?     Great         Good       Fair       Poor
 Please list any other comments/suggestions to improve our Customer Service.
 
 You may enter your name, but it is not required.  We appreciate your comments. 
 If you would like someone to contact you, please let us know the most convenient method and time of day.
 Method of contact preferred:   Telephone      E-mail      Postal Service    
 Fax      Meeting      Other    
 Contact Information: 
                 
City of Grovetown
103 Old Wrightsboro Road
Grovetown, GA 30813-3015
Phone: 706-863-4576