Water Service

Customers who wish to start, stop, or transfer water service must contact the Utility Billing Department at City Hall between 9 a.m. and 5 p.m., Monday through Friday.

Establish New Service
To establish new service, customers must complete this form & come to our office at 103 Old Wrightsboro Road. To establish service a $50 nonrefundable set up fee and a valid picture ID is required. Renters are required to provide a copy of their leases and if you purchased property you are required to bring a copy of your closing documents.

Canceling Service
Customers stopping their service may do so by telephone or by visiting our office in person.

Credit & Debit Card Transaction Fees
Beginning February 1, 2016 customers wishing to use a credit or debit card to pay their utility payments will be charged a $1.00 per transaction.   If a Water and Sewer Tap is purchased the fee is 3% of the total amount due.

Those customers having water deposits will have them applied to the balance on their final bill. It is also important that you give us a forwarding address for your final bill and/or possible refund due to you.
Water-Sewer Program
If your water service has been suddenly interrupted and you do not know the cause, please call the Utility Billing Department during normal business hours at 706-863-4576. If you have water service problems after hours due to an emergency situation, call 706-863-1212.

When water service has been discontinued for non-payment of a bill, the full amount of the bill plus a $25 reconnection fee must be paid before service is reinstated. Customers should contact the Utility Billing Department to report water leaks, main breaks, water quality problems or sewer related problems at 706-863-4576.

Water/Sewer Rates- Residential (Inside City)

< - 3,000 Gallons $15.75 $12.90
3,001 - 10,000 Gallons $5.25 per thousand $4.30 per thousand
10,001 - 20,000 Gallons $5.30 per thousand $4.35 per thousand
20,001 - 30,000 Gallons $5.35 per thousand $4.40 per thousand
30,001 - 50,000 Gallons $5.40 per thousand $4.45 per thousand
50,001 - > Gallons $5.50 per thousand $4.55 per thousand
There is a minimum bill of $43.65 or $33.65 for Seniors.  

For list of additional water/sewer rates, please click here.